About Quantela
We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.
When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns; utilities, and public venues, our team of 280+ experts offer a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.
We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customer to deliver that digitization) to drive measurable impact where our customers need it most. Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives; reduced traffic congestion to keep cities moving and created new revenue streams to tackle societal issues like homelessness.
We are headquartered in Billerica, Massachusetts in the United States with offices across Europe, and Asia.
The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.
For latest news and updates please visit us at www.quantela.com
Overview of the Role
The Network Engineer ensures network security, performance, and uptime while proactively monitoring and maintaining network infrastructure. The role involves managing firewalls, intrusion detection, antivirus solutions, routing, switching, and troubleshooting various networking components.
Roles and Responsibilities
- Manage firewall administration, intrusion prevention, antivirus, and patch management.
- Implement and maintain firewall rules, security policies, NAT/PAT, and SSH configurations.
- Monitor and troubleshoot network performance, routing, switching, and link performance for all L3 and L2 switches.
- Ensure security compliance and auditing per ISMS requirements.
- Handle VPN thread management, encryption, and two/three-factor authentication.
- Block unwanted traffic, update security signatures, and manage patch updates.
- Oversee IP telephony, ISDN, RAS, and video conferencing solutions.
- Support problem and change management processes.
- Administer network upgrades, proactive monitoring, and bandwidth management.
- Coordinate with external vendors and facility management to ensure smooth network operations.
- Ensure high availability and reliability of network services for various client departments and citizens.
Desired Skills/Background
- Bachelor's degree in Computer Science, IT, or a related field.
- Strong knowledge of firewalls, security protocols, and network security best practices.
- Proficiency in routing and switching technologies (AM, MPLS, wireless, broadband).
- Experience with network monitoring and troubleshooting tools.
- Familiarity with encryption, authentication protocols, and IPS content filtering.
- Ability to handle vendor coordination, network optimization, and bandwidth management.
- Knowledge of service-level agreements (SLAs) and compliance frameworks.
- Experience in problem resolution, system audits, and performance monitoring.
- Strong analytical and communication skills with a proactive mindset.