About Quantela
We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.
When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns, utilities, and public venues, our team of 280+ experts offers a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.
We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customers to deliver that digitization) to drive measurable impact where our customers need it most.
Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives, reduced traffic congestion to keep cities moving, and created new revenue streams to tackle societal issues like homelessness.
We are headquartered in Billerica, Massachusetts in the United States with offices across Europe and Asia.
The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.
For the latest news and updates, please visit us at
www.quantela.com
Overview of the role
We are seeking an experienced DevOps Engineer who has expertise in setting up and managing both On-Premises and Cloud-based Kubernetes Clusters with Istio or other service mesh tools. Strong knowledge of Linux, reverse proxy servers, message brokers, memory data stores, databases, and API Gateway solutions is required. Familiarity with AWS services is essential, and knowledge of Azure is a plus.
Roles and Responsibilities
- Serve as the primary point of contact between client stakeholders and internal technical teams.
- Understand and monitor the health of on-premise Kubernetes clusters and assist in reporting issues or anomalies.
- Coordinate with DevOps teams to ensure CI/CD pipeline reliability (e.g., Jenkins or equivalent).
- Track system performance metrics using tools like Prometheus and Grafana; prepare and deliver actionable reports to stakeholders.
- Document incidents and coordinate root cause analysis (RCA) with engineering teams.
- Maintain structured and clear documentation of environments, processes, and changes.
- Communicate technical issues and resolutions in a clear, non-technical language to clients and management.
- Understanding of basic networking concepts (e.g., DNS, TCP/IP, firewalls, ports) for effective troubleshooting and communication with technical.
Desired Skills/Background
- Overall 7+ Years of experience in designing, deploying, and maintaining on-premises Kubernetes Cluster with Istio for Dev, QA, and Production environments.
- Familiarity with monitoring and visualization tools such as Prometheus and Grafana.
- Exposure to Linux server environments and basic administrative concepts.
- Experience working with or understanding the ELK (Elasticsearch, Logstash, Kibana) stack is a plus.
- Knowledge of Shell scripting is an advantage.
- Collaborate with development teams to ensure proper deployment of applications onto the cluster.
- Develop and maintain Microservice Pods, Kubernetes manifests, Helm charts, and Istio Gateway, as well as other Kubernetes configurations.
- Monitor and troubleshoot cluster and application performance and capacity issues.
- Create and maintain CI/CD pipelines for deploying and testing containerized applications.
- Utilize Helm charts for managing Kubernetes deployments and releases.
- Configure networking and security settings for both on-premises Kubernetes clusters with Istio and Cloud-based Kubernetes clusters or VM-based setups.
- Employ monitoring solutions like Grafana, Prometheus, and OpenSearch dashboards to monitor the cluster and applications